
Implementation
Operator kiosk screens that reduced movement and duplicate entry were connected to a real-time management dashboard.
Outcome
With operators checking results and next tasks directly on the kiosk and managers watching the same data on a live dashboard, the time spent going back and forth between the floor and the office fell 70% and on-time delivery reached 98%.
Validation method
Communication time and on-time delivery records were compared for measured periods before and after implementation.